Privacy Policy

Last updated: October 22, 2025

Summary

TailTracker PBC (“TailTracker,” “we,” “us,” “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your data. By using our app or website (“Services”), you agree to this policy.

1. Information We Collect

Owner Data: Name, email, phone number, and location you provide.
Pet Data: Pet's name, species, breed, age, health notes, and photos you upload.
Finder Data: Name, email, phone, and location if you volunteer for the Finder Network.
Emergency Data: Location, time, and circumstances of a lost pet event.
Usage Data: How you interact with our Services, via cookies and analytics.

2. How We Use Your Information

To provide and improve our Services.
To activate an emergency alert and coordinate the Finder Network.
To share critical pet and location data with enrolled Finders and 501c3 staff during an active mission.
To communicate with you about your account or our Services.
To process subscriptions and payments (via our partner, Stripe).

3. How We Share Your Information

We do not sell your personal data.

During an Emergency: Your pet's profile and your contact info may be shared with the volunteer Finder Network and 501c3 staff for the sole purpose of recovery.
With Service Providers: With third parties that help us operate, like Firebase (backend), Google Analytics (usage), and Stripe (payments).
For Legal Reasons: If required by law or to protect our rights.

4. Your Rights & Choices

You can access or update your information in the app.
You can opt out of non-essential emails.
You can delete your account by contacting support.

5. Data Security

We use administrative, technical, and physical safeguards (like encryption and secure Firebase rules) to protect your data.

6. Children’s Privacy

Our Services are not directed to children under 13. If we learn we have collected data from a child, we will delete it.

7. Contact Us

Questions? Email us at support@mytailtracker.com.

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